Refund Policy
At HomeDesignsAI, we are committed to providing our customers with the best possible service and experience. However, we understand that there may be times when a refund is necessary. Our refund policy is as follows:
Process
To request a refund, please contact our customer support team at
https://homedesignsai.reamaze.com. Our team will review your request and provide instructions on how to
proceed with the refund process. Please note that refunds will be processed to the original payment method
used at the time of purchase.
Refunds will be processed within a reasonable timeframe after the refund request has been received and
approved.
Exceptions
There are certain situations where we may not provide a refund, including but not
limited to:
- ◍ If more than 7 days have passed since the purchase or rebill
- ◍ If the service has been used or accessed to a significant extent (If the customer has generated more than 100 designs)
- ◍ If the customer is unable to provide proof of purchase
- ◍ If the customer is in violation of our terms of service
This refund policy is subject to change at any time without notice.
By purchasing or using the services of HomeDesignsAI, you acknowledge that you have read, understood, and agree
to be bound by this refund policy.
In case of any questions or concerns regarding our refund policy, please contact our customer support team.